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Data protection at VisitNorthsealand

We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is appropriate to your activity at VisitNorthsealand.

When collecting, processing and using your data, we always comply with all relevant legal provisions.
We will only store your data as long as we are either subject to a legal obligation or as long as it is relevant to the purpose for which it was collected.

Information we collect

If you want to buy and receive a product or service from us, we need to collect specific personal data to complete the transaction and to be able to offer you our services. We may use cookies to keep track of the contents of your shopping cart while you use our webshop.

We can obtain information such as name, e-mail address, postal address, delivery address (if it varies from postal address), telephone number and payment information.

VisitNorthsealand collects and processes your data when you do the following:

  • Visit our website
  • Completes purchase of our products
  • Sign up for our newsletter
  • Sends us questions, complaints or feedback

The data controller

  • The data responsible for the collection, processing and use of your personal information is VisitNordsjælland, Krakasvej 17, DK-3400 Hillerød, cvr no. 32499171

Basis of treatment and purpose

We collect your general contact information such as name and address to deliver the product or service you purchased from us. We will collect your e-mail address to send you an order confirmation and a delivery confirmation.

When you pay for your product or service, we collect your name, card data and IP address. The information in connection with the payment transaction is used and stored only for payment settlement and fulfilment of the agreement entered into. Upon completion of payments, some of your data will be passed on to BilletExpressen, including information necessary to complete or support the cost, such as the total purchase amount and billing information.

If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time.

If you do not want to provide the personal data required to purchase a product, you will unfortunately not have the opportunity to buy products from us on our website.
Your information (except your e-mail address if you have consented to its processing to receive offers) will be deleted five after you have received your item or service.

Other recipients of personal information

We do not sell your data to third parties, and we do not transfer your data to third countries. We have our website at VisitDenmark / CloudFlare and payment system through BilletExpressen, our data processor. All personal data you provide on our website will be stored in VisitDenmark / CloudFlare's data centres.

We use external companies as suppliers to deliver our services in the best possible way. These external providers are data processors and, in some cases, personal process data in connection with their services to us. Our data processors only process personal data under our instructions and the legal requirements. We have entered into data processor agreements with our data processors, which guarantees that they comply with applicable rules on protecting your data.

Your rights

As the registered person, you have some rights, which we must ensure fulfilment at all times. You have the right to request us the following:

• To access and have your data corrected/changed
• To have personal data deleted

In addition, you have the right to object to the processing of your data, and you have the right to complain about a data protection authority.

If you no longer wish us to process your data or to restrict the processing of your data, you can also send us a request to this effect to our e-mail address